Michigan 9-1-1 Committee (SNC) – Approved Courses
PoliceOne Academy is approved to provide 12 courses for dispatchers to complete 15 of the 24 hours of continuing education required every 2 years through the Michigan State Police 911 Administration. PoliceOne Academy reports approved course completions monthly through the Michigan State 911 Administration Portal (MSP).
| COURSE NAME | HOURS | ACCREDITATION NUMBER |
| Dispatch Communications 1 | 1h | LEX2021-2126 |
| Dispatcher Specialized Call Types (Active Shooter) | 2h | LEX2021-2127 |
| Dispatcher Specialized Call Types (Bomb Threats) | 1h | LEX2021-2128 |
| Dispatcher Specialized Call Types (Chemical Suicides) | 1h | LEX2021-2133 |
| Dispatcher Specialized Call Types (Missing Persons/Sexual Exploitation) | 2h | LEX2021-2134 |
| Dispatcher Specialized Call Types (Sovereign Citizens, Domestic Terrorism, and Lone Wolf Attacks) | 1h | LEX2021-2135 |
| Dispatcher: Ethics in Public Service | 1h | LEX2021-2136 |
| Dispatcher: Liability And Legal Issues | 1h | LEX2021-2137 |
| Dispatcher: Stress Management | 1h | LEX2021-2138 |
| Dispatcher: TTY | 1h | LEX2021-2139 |
| Domestic Violence Intervention for Dispatchers | 2h | LEX2021-2140 |
| Handling Missing Children Calls for Dispatchers | 1h | LEX2021-2141 |
| Emotional Survival for Law Enforcement | 2h | LEX2021-2247 |