Already a Member? Log In Here

MSP-Michigan State 911 Dispatch

Certified Training Information:
PoliceOne Academy offers online courses certified by the State 911 Committee (SNC) in Michigan. These courses can apply to the 24 hours of continuing education required for telecommunicators every two years and are eligible for use of 911 training funds.

Reporting Cadence:
PoliceOne Academy reports course completions through the Michigan State 911 Administration Portal (MiSNAP) at the end of each month.

COURSE NAME HOURS ACCREDITATION NUMBER
988 – Suicide & Crisis Lifeline Operational Readiness LEX23013 2
Absorbents and Spills LEXI1921 1
Achieve Peak Performance in Emotional Survival** LEX22014 1.5 (will receive 1 hour of credit)
Active Shooter 1 LEXI1925 1
Active Shooter 2 LEXI1926 1
Active Shooter 3 LEXI1927 1
Active Shooter 4 LEXI1928 1
Active Shooter Preparation and Response for Schools LEXI1923 1
Active Shooter: Phases & Prevention LEXI1922 1
Active Shooter: Recognition and Basic Response LEXI1924 1
ADA Compliance in Business LEXI1929 1
Addressing Homeless Populations LEX21005 2
Adult Learning Concepts for Field Trainers LEXI1930 1
Advanced Defensive Driving Techniques LEXI2001 1
Advanced Policing: Emotional Intelligence LEX22012 1
Airborne and Bloodborne Pathogens LEXI2002 1
Alcohol Abuse Emergencies in Jails/Prisons LEXI2003 2
Ambush Awareness and Preparation LEXI2004 1
Anti-Bias Training For Law Enforcement (1 hour) LEXI2005 1
Anti-Bias Training for Law Enforcement (2 hours) LEXI2006 2
Anti-Harassment in the Workplace LEXI2007 1
Autism Awareness for PSTs LEX23011 1
Autism for Law Enforcement: Definition and Prevalence  LEX22008 2
Autism for Law Enforcement: Promoting Safe Outcomes LEX22007 2
Back Injuries LEXI2009 1
Basic Firearm Safety LEXI2010 1
Basic First Aid LEXI1991 2
Basic Jail Security Principles LEXI1992 1
Basic Telephone Skills LEXI1993 1
Becoming a Leader in Law Enforcement LEX20277 1
Best Practices in Dangerous Canine Encounters LEXI1994 1
Bloodborne Pathogens LEXI1997 2
Bloodborne Pathogens (1 hour) LEXI1996 1
Bloodborne Pathogens for First Responders LEXI1995 1
Body-Worn Cameras for Law Enforcement LEXI1998 2
Bomb Threats in School LEXI1999 1
Booking and Admissions LEXI2000 1
Building Financial Strength in First Responder Families LEXI1981 3
Business Continuity LEXI1982 1
Business Writing Basics LEXI1983 1
Campus Based Training: Clery Act LEXI1984 1
Campus Policing LEXI1985 1
Career Professionalism LEXI1986 1
Child Abuse and Neglect LEX20237 2
Children and Law Enforcement LEXI1987 1
CIT for Correctional Facilities LEXI1988 1
Civil Rights LEXI1989 4
Classification of Inmates LEXI1990 1
Cognitive Behavioral Training in Juvenile Corrections LEXI1973 1
Commercial Motor Vehicle Safety LEXI1912 1
Communication Skills 1 LEXI1974 1
Communication Skills 2 LEXI1975 1
Communication Skills 3 LEXI1976 1
Communication Skills 4 LEXI1977 1
Community Policing Strategies LEXI1978 1
Computer Security Basics LEXI1979 1
Confined Spaces 101 LEXI1980 1
Confined Spaces 102 LEXI1963 1
Conflict and Dispute Resolution LEXI1964 1
Constitutional and Community Policing LEXI1965 2
Constitutional Law LEXI1966 1
Contraband Control LEXI1967 1
Controlling the Situation LEXI1968 1
Corrections 1 LEXI1970 1
Corrections 2 LEXI1971 1
Corrections 3 LEXI1972 1
Corrections 4 LEXI1953 1
Corrections Liability LEXI1969 1
Court Tactics and Techniques LEXI1954 1
Courthouse Security LEXI1955 2
COVID-19 for Law Enforcement LEX20056 1
Crisis Intervention in Dealing with Mentally Ill Subjects LEX22011 2
Crisis Intervention Training Overview LEXI1956 1
Crisis Management LEXI1957 1
Crowd Control 1 LEXI1958 1
Crowd Control 2 LEXI1959 1
Crowd Control 3 LEXI1960 1
Cultural Awareness and Diversity Overview LEX22002 1
Current Drug Trends LEXI1949 2
Cybersecurity Awareness Training LEX22010 1
Cyberstalking LEXI1950 1
Dealing with Angry Employees LEXI1951 1
Dealing with Armed Suspects LEXI1952 1
Dealing with Cold Stress LEXI1936 1
Dealing with Heat Stress LEXI1937 1
Dealing with Stress LEXI1938 1
Dealing with the Media POA1939 1
De-Escalation and Minimizing Use of Force LEXI1940 2
De-Escalation Strategies and Techniques LEX22003 2
Defensive Driving Basics LEXI1941 1
Defensive Driving Principles LEXI1942 1
Defensive Tactics 1 LEX21007 1
Defensive Tactics 2 LEX21008 1
Defensive Tactics 3 LEX21009 1
Defensive Tactics 4 LEX21010 1
Defensive Tactics 5 LEX21011 1
Defensive Tactics 6 LEXI1931 1
Defensive Tactics 7 LEXI1932 1
Defensive Tactics 8 LEXI1933 1
Defensive Tactics 9 LEXI1934 1
Defensive Tactics 10 LEXI1935 1
Defensive Tactics 11 LEX20001 1
Defensive Tactics 12 LEX20002 1
Defensive Tactics 13 LEX20003 1
Defensive Tactics 15 LEX20005 1
Developing Effective Communication Skills LEX20006 1
Developing Leadership LEX20007 1
Diabetic Emergencies LEX20008 1
Disciplinary Procedures in a Corrections Setting LEX20009 1
Discipline and Termination LEX20010 1
Dispatch Communications 1 LEX20011 1
Dispatcher Specialized Call Types (Active Shooter) LEX20012 2
Dispatcher Specialized Call Types (Bomb Threats) LEX20015 1
Dispatcher Specialized Call Types (Chemical Suicides) LEX20016 1
Dispatcher Specialized Call Types (Missing Persons/Sexual Exploitation) LEX20013 2
Dispatcher Specialized Call Types (Sovereign Citizens, Domestic Terrorism, and Lone Wolf Attacks) LEX20014 1
Dispatcher: Ethics in Public Service LEX20019 1
Dispatcher: Liability and Legal Issues LEX20020 1
Dispatcher: Stress Management LEX20017 1
Dispatcher: TTY LEX20021 1
Distracted Driving for First Responders LEX23002 1
Distracted Driving for Law Enforcement LEX20022 4
Diversity in the Workplace LEX20023 1
Domestic Violence Intervention for Dispatchers LEX20024 2
Driving Techniques LEX20025 1
Driving While Distracted LEX20026 2
Drone Use for First Responders LEX20027 1
Drug and Alcohol Awareness LEX20028 1
Drug Withdrawal in Jail LEX20029 2
Drunk Driving LEX20030 1
Duty to Intercede LEX21019 1
Eating Right for Health and Fitness LEX20031 1
Edged Weapons 1 LEX20032 1
Edged Weapons 2 LEX20033 1
Effective Presentation Basics LEX20034 1
Electrical and Fire Safety LEX20035 1
Emergency Preparation and Egress LEX20036 1
Emotional & Psychological Disorders 1 LEX20037 1
Emotional & Psychological Disorders 2 LEX20038 1
Emotional Intelligence for Leaders LEX20039 1
Emotional Survival for Law Enforcement** LEX21021 2
Employee Free Speech LEX21003 2
Employee Recognition LEX20040 1
Employee Retention LEX20041 1
Enhancing Work Relationships LEX20042 1
Environmental Crimes 1 LEX20043 1
Equipment Training 1 LEX20044 1
Escorting Inmates LEX20045 1
Ethical Behavior for Corrections Officers LEX20046 2
Ethics in Juvenile Corrections LEX20047 1
Ethics in Law Enforcement LEX20048 1
Evidence Collection, Control and Storage LEX20049 1
Expect the Unexpected 1 LEX20050 1
Extreme Ownership Leadership Training 101: Believe with Jocko and Leif** LEX23017 1
Extreme Ownership Leadership Training 102: Extreme Ownership with Jocko and Leif** LEX23018 1
Extreme Ownership Leadership Training 103: Laws of Combat with Jocko and Leif** LEX23019 1
Extreme Ownership Leadership Training 104: Mindsets for Victory with Jocko and Leif** LEX23014 1
Extreme Ownership Leadership Training 105: The Dichotomy of Leadership with Jocko and Leif** LEX23015 1
Extreme Ownership Leadership Training 106: Leading Up and Down the Chain of Command with Jocko and Leif** LEX23016 1
Family and Medical Leave Act (FMLA) LEX20052 1
Female Offenders & Related Issues LEX20053 2
Finance 101 for Non-Financial Managers LEX20054 1
Financial Crimes LEX20055 4
Firearms 1 LEX20062 1
Firearms 2 LEX20063 1
Firearms 3 LEX20064 1
Firearms 4 LEX20065 1
Firearms 5 LEX20066 1
Firearms 6 LEX20067 1
Firearms Tactics LEX20061 1
First Amendment Rights for Public Sector Employees LEX20068 1
First Responder Traffic Incident Management LEX20070 1
Fitness & Nutrition 1 LEX21012 1
Fitness & Nutrition 2 LEX20071 1
Fitness & Nutrition 3 LEX20072 1
Fitness & Nutrition 4 LEX20073 1
Fitness & Nutrition 5 LEX20074 1
FMLA Training for Supervisors LEX20075 1
Form I-9 and Employment Eligibility Verification LEX20076 1
Gangs 1 LEX20077 1
Gangs 2 LEX20078 1
Gangs 3 LEX20079 1
Generational Differences LEX20080 1
Generational Differences for Law Enforcement LEX23009 1
Global SDS and the Hazardous Communication Standards LEX20081 1
Guide to Temporary Traffic Control in Work LEX20082 1
Handling Medical Emergencies LEX20083 1
Handling Missing Children Calls for Dispatchers LEX20084 1
Hate Crimes Training for Law Enforcement LEX20085 1
Hazmat First Responder Awareness (FRA) Level I LEX20086 2
High Blood Pressure – Reducing Your Risks LEX20087 1
Highway Incident Safety Guidelines for Emergency Responders LEX20088 2
HIPAA: Protected Health Information LEX20089 1
Holds and Restraints: Holds Demonstration LEX22004 2
Holds and Restraints: Restraints Demonstration LEX22005 1
Hostage Negotiations LEX20091 2
How to Lead in Emotional Survival** LEX23003 1
Human Fatigue in 24/7 Operations LEX20092 1
Human Trafficking Part 1 LEX20093 2
Human Trafficking Part 2 LEX20094 2
Identity Theft Crimes LEX20095 3
Implementing a Body-Worn Camera Program LEX20096 2
Implicit Bias LEX20097 1
Inmate Correspondence LEX20098 1
Inmate Employment LEX20099 1
Inmate Record Keeping LEX20100 1
Interacting with the Mentally Ill LEX20101 1
Internet/ Technology in Law Enforcement I LEX20102 1
Interviewing Skills for Managers: Conducting an Interview LEX20103 1
Interviews and Interrogations LEX20104 1
Intoxicated Driving LEX20105 1
Introduction to Incident Command System for Police Officers LEX20106 1
Introduction to Probation LEX20107 1
Introduction to Rape Crisis LEX23007 1
Investigating Deaths in Jails LEX20108 1
Investigating Impaired Driving LEX22016 1
Investigative Skills 1 LEX20109 1
Investigative Skills 2 LEX20110 1
Jail Release Procedures LEX20111 1
Jail Risk Management LEX20112 1
Juvenile Corrections LEX20113 1
Juvenile Justice LEX20114 1
K-9 Operations LEX20115 1
Law Enforcement and the Family Dynamic LEX20116 1
Law Enforcement Encounters with Canines LEX20117 2
Law Enforcement Intelligence LEX20118 4
Law Enforcement Response to Active Shooter Incidents LEX20119 2
Law Enforcement Stress Indicators LEX20120 1
Leadership 1 LEX20121 1
Leadership 2 LEX20122 1
Leadership 3 LEX20123 1
Leadership 4 LEX20124 1
Leadership 5 LEX20125 1
Leadership 6 LEX20126 1
Leadership 7 LEX20127 1
Leadership 8 LEX20128 1
Leadership Essentials LEXI2301 2
Leadership in Law Enforcement LEX20129 1
Leadership v. Management LEX20130 1
Legal 1 LEX20131 1
Legal 2 LEX20132 1
Legal 3 LEX20133 1
Lethality Assessment Program (LAP) LEX20134 1
Litigation Procedures LEX20135 1
Maintaining Boundaries for Corrections Staff LEX20136 1
Managing Employee Records in Correctional Facilities LEX20190 1
Managing Homeless Populations LEX20191 1
Managing Hypervigilance** LEX23010 1
Managing Special Inmate Populations LEX20192 1
Mass Casualty, Natural Disaster Standards LEX20193 1
Means of Egress LEX20194 1
MedicAlert: Community Policing Support LEX20137 1
Meeting Management LEX20138 1
Mental Health in Jails LEX20139 1
Missing Persons with Alzheimer’s Disease LEX20140 1
MRSA in Correctional Facilities LEX20141 1
Naloxone LEX20142 1
Narcotics Enforcement 1 LEX20143 1
Narcotics Enforcement 2 LEX20144 1
Navigating the Work Environment LEX20145 1
Nutritional Standards for Correctional Facilities LEX20146 1
Off-Duty Safety & Survival 1 LEX20148 1
Off-Duty, Safe, and Ready LEX20147 1
Officer Liability LEX20149 2
Officer Safety LEX20151 1
Officer Safety and Procedure in Domestic Violence Response LEX20150 2
Officer Survival 1 LEX20152 1
Officer Survival 2 LEX20153 1
Officer Survival 3 LEX20154 1
Officer Survival 4 LEX20155 1
Officer Survival 5 LEX20156 1
Officer Tactical Training LEX20157 2
Officer Well-Being LEX20269 1
Officer Wellness & Mental Health Awareness LEX20270 2
OnStar Public Safety LEX20271 1
Opioid Crisis: Protecting Our First Responders LEX20272 1
Overcoming Resistance: Start with Mental Preparation LEX20273 1
Parliamentary Procedures LEX20264 1
Patrol 1 LEX20265 1
Patrol 2 LEX20266 1
Patrol 3 LEX20267 1
Patrol 4 LEX20268 1
Patrol Procedures in Correctional Facilities LEX20259 1
Performance Management LEX20260 1
Personal Protective Equipment LEX20261 1
PREA: Rights, Reporting, and Retaliation for Prisons and Jails LEX23005 1
Preparing Your Response to Challenging Situations LEX20263 1
Presenting Effective Testimony in a Courtroom LEX20253 1
Press Conference and Briefing Basics LEX20254 1
Preventing Accidents in the Workplace LEX20255 1
Preventing Bullying in Schools LEX20256 1
Preventing Slips, Trips, and Falls LEX20257 1
Prison Rape Elimination Act (PREA) Overview LEX23004 1
Problem Oriented Policing LEX20258 4
Procedural Justice LEX20246 1
Professional Police Driving LEX20247 1
Protecting Transportation Systems LEX20248 1
Protection from Ransomware and Phishing Attacks LEX20249 1
Providing Effective Onboarding LEX20250 1
Public Employee Safety in the Community LEX20251 1
Public Free Speech LEX21020 1
Pursuit Driving LEX20242 1
Pursuit Driving Fundamentals LEX20252 2
Racial Profiling Part 1 LEX20243 1
Racial Profiling Part 2: Data Collection LEX20244 2
Rape Crisis: Crime Scene and Evidence Handling LEX23008 1
Real-Life Video Training 1 LEX20245 1
Recognizing and Responding to Domestic Violence LEX20238 2
Recognizing Child Abuse LEX20239 1
Recognizing Domestic Violence LEX20240 2
Recruiting Excellent Employees LEXI1905 1
Reducing Graffiti In Your Community LEX20241 1
Report Writing 1 LEX21014 1
Report Writing 2 LEX21015 1
Responding to Emergencies 1 LEX20234 1
Responding to Emergencies 2 LEX20235 1
Responding to People with Mental Illness LEX20236 2
Retaining Talent LEX20230 1
Riot Response for Corrections LEX20231 1
Risks of Social Media in the Workplace LEX20196 2
Running an Effective Board Meeting LEX20232 1
Safeguarding Your Community from Terrorism LEX20233 1
Search and Seizure SCOTUS Update LEX22006 1
Sexual Harassment for Managers LEX20225 2
Sexual Harassment in the Workplace LEX20226 1
Sexual Harassment Prevention – Law Enforcement LEX22015 1
Shaping an Ethical Workplace Culture LEX20227 1
Skills for the New Trainer LEX20228 1
Sleep and Your Health LEX20229 1
Smoking Cessation LEX20221 1
Social Media and Law Enforcement LEX20222 1
Stress and Your Health LEXI1904 1
Stress Management for Corrections Officers LEX20223 1
Students with Special Educational Needs LEX20224 1
Subject Control 1 LEX20215 1
Subject Control 2 LEX20216 1
Subject Control 3 LEX20217 1
Subject Control 4 LEX20218 1
Subject Precipitated Homicide LEX20219 1
Successful Customer Interactions LEX20220 1
Sudden Unexplained Infant Death (SUID) LEX20214 5
Suicide by Cop LEX20213 1
Suicide Investigation for Law Enforcement Investigators LEX20212 1
Suicide Prevention for Law Enforcement LEX20209 1
Suicide Prevention in Jails LEX20210 1
Suicide Prevention in Schools LEX20211 2
Supervising Inmates LEX20204 1
Supervision of Inmates in Dining Areas LEX20205 1
Supervisor Skills LEX20206 1
Suspects in Medical Distress LEX20207 1
Tactical Operations 1 LEX20208 1
Tactical Operations 2 LEX20201 1
Tactical Patrol Considerations LEX20202 1
Temporary Holding Facilities LEX22013 1
Terrorism 1 LEX20203 1
Terrorism 2 LEX20198 1
Terrorism 3 LEX20199 1
The Importance of Communication in Law Enforcement LEX20200 1
The LGBTQ Community LEX20195 1
The Will to Win 1 LEX20197 1
The Will to Win 2 LEX20187 1
The Will to Win 3 LEX20188 1
The Will to Win 4 LEX20189 1
The Will to Win 5 LEX20184 1
The Will to Win 6 LEX20185 1
Tourette Syndrome and Other Neurological Disorders LEX20186 1
Traffic Incident Management – Quick Clearance LEX20181 1
Traffic Stops & Safety 1 LEX20182 1
Traffic Stops & Safety 2 LEX20183 1
Traffic Stops & Safety 3 LEX20178 1
Traffic Stops & Safety 4 LEX20179 1
Traffic Stops & Safety 5 LEX20180 1
Traffic Stops and Officer Safety LEX20173 1
Understanding and Responding to Excited Delirium Calls LEX20174 1
Understanding Anxiety Disorders, OCD, and PTSD LEX20175 1
Understanding Autism Spectrum Disorder LEX20176 1
Understanding Behavior, Burnout, and Depression LEX20177 1
Understanding Depression and Bipolar Disorder LEX20168 1
Understanding Hostage Incidents LEX20169 1
Use of Force LEX20165 2
Use of Force Situations LEX21018 1
Use of Less Lethal Force LEX20166 1
Using Oleoresin Capsicum LEX20167 1
Using Social Media for Investigations LEX20170 2
Using the Straight Armbar to Gain Subject Compliance LEX20171 1
Vehicle Safety LEX20172 1
Violence in the Workplace LEX20158 1
Walking Your Way to Fitness LEX20159 1
Warrantless DWI Blood Draws LEX20160 1
Wellness and Resilience for PSTs LEX23012 1
Workplace Bullying LEX20161 1
Workplace Stress Resiliency LEX20162 1
Written Communication and Report Writing LEX20163 1
Yoga for First Responders LEX20164 1

 

**This premium course requires a subscription. Please inquire if interested.