Michigan 9-1-1 Committee (SNC) – Approved Courses
PoliceOne Academy currently has 35 courses State 911 Committee (SNC) approved in Michigan. These courses can apply to the 24 hours of continuing education required for telecommunicators every two years. PoliceOne Academy reports approved course completions monthly through the Michigan State 911 Administration Portal (MiSNAP).
| COURSE NAME | HOURS | ACCREDITATION NUMBER |
| Anti-Harassment in the Workplace | 1h | LEX2022-2589 |
| Basic First Aid | 2h | LEX2022-2590 |
| Basic Telephone Skills | 1h | LEX2022-2591 |
| Career Professionalism | 1h | LEX2022-2593 |
| Conflict and Dispute Resolution | 1h | LEX2022-2594 |
| Crisis Management | 1h | LEX2022-2595 |
| Dealing with Angry Employees | 1h | LEX2022-2596 |
| Dealing with Stress | 1h | LEX2022-2597 |
| Dealing with the Media | 1h | LEX2022-2598 |
| Developing Effective Communication Skills | 1h | LEX2022-2599 |
| Dispatch Communications 1 | 1h | LEX2021-2126 |
| Dispatcher Specialized Call Types (Active Shooter) | 2h | LEX2021-2127 |
| Dispatcher Specialized Call Types (Bomb Threats) | 1h | LEX2021-2128 |
| Dispatcher Specialized Call Types (Chemical Suicides) | 1h | LEX2021-2133 |
| Dispatcher Specialized Call Types (Missing Persons/Sexual Exploitation) | 2h | LEX2021-2134 |
| Dispatcher Specialized Call Types (Sovereign Citizens, Domestic Terrorism, and Lone Wolf Attacks) | 1h | LEX2021-2135 |
| Dispatcher: Ethics in Public Service | 1h | LEX2021-2136 |
| Dispatcher: Liability And Legal Issues | 1h | LEX2021-2137 |
| Dispatcher: Stress Management | 1h | LEX2021-2138 |
| Dispatcher: TTY | 1h | LEX2021-2139 |
| Diversity in the Workplace | 1h | LEX2022-2600 |
| Domestic Violence Intervention for Dispatchers | 2h | LEX2021-2140 |
| Drug and Alcohol Awareness | 1h | LEX2022-2601 |
| Emotional Survival for Law Enforcement | 2h | LEX2021-2247 |
| Enhancing Work Relationships | 1h | LEX2022-2606 |
| Generational Differences | 1h | LEX2022-2726 |
| Goal Setting Skills | 1h | LEX2022-2727 |
| Handling Missing Children Calls for Dispatchers | 1h | LEX2021-2141 |
| High Blood Pressure – Reducing Your Risks | 1h | LEX2022-2728 |
| Leadership v. Management | 1h | LEX2022-2730 |
| Navigating the Work Environment | 1h | LEX2022-2806 |
| Performance Management | 1h | LEX2022-2986 |
| Reasonable Suspicion Training for Supervisors | 2h | LEX2022-2988 |
| Sexual Harassment for Managers | 2h | LEX2022-2989 |
| Sexual Harassment in the Workplace | 1h | LEX2022-2990 |